This Privacy Policy explains how Hungry8 collects, uses, shares, and protects information when you use the Hungry8 website, iOS app, restaurant owner portal, restaurant claiming tools, reviews, photos, points, rewards, and related services. Hungry8 is operated by Whistling in the Dark Ventures LLC DBA Hungry8.
Business notice address: Whistling in the Dark Ventures LLC DBA Hungry8, 1309 Coffeen Avenue STE 20011, Sheridan, WY 82801. Business email: hello@hungry8.com. Business phone: (364) 888-4608.
1. Information We Collect
Depending on how you use Hungry8, we may collect:
- Account information: name, email address, phone number, username, profile details, authentication identifiers, and account settings.
- Location information: approximate or precise location when you allow it, restaurant proximity, check-in location, QR visit verification data, and related device signals used to support recommendations and verified visits.
- Preferences and activity: taste preferences, filters, saved restaurants, searches, recommendations, favorites, follows, friend or group activity, reviews, votes, photos, dish activity, points activity, and app interactions.
- User content: reviews, photos, comments, restaurant corrections, profile content, support messages, and other information you submit.
- Restaurant owner information: claim details, business contact information, verification materials, billing details, plan selections, team members, listing updates, menus, offers, analytics, and customer engagement settings.
- Payment and billing information: subscription, invoice, checkout, and payment status information handled through payment processors. We do not intentionally store full payment card numbers on Hungry8 servers.
- Device and usage data: device type, operating system, browser, IP address, app version, log data, diagnostics, crash reports, pages viewed, feature usage, referral source, and security events.
- Communications: emails, SMS messages, support requests, claim verification messages, survey responses, and marketing preferences.
2. How We Use Information
We use information to:
- Provide restaurant discovery, recommendations, maps, search, saved places, reviews, photos, points, rewards, and account features.
- Verify visits, reduce fraud, moderate content, investigate suspicious activity, and protect platform trust.
- Operate restaurant claims, owner tools, billing, subscriptions, points packages, analytics, messaging, and customer engagement features.
- Send service messages, claim verification codes, receipts, support responses, product updates, and marketing communications where allowed.
- Improve Hungry8, debug issues, measure performance, understand usage, develop new features, and maintain security.
- Comply with legal obligations, enforce our terms, and respond to lawful requests.
3. Location and Visit Verification
Hungry8 uses location to show nearby restaurants, improve recommendations, support map and direction features, and verify eligible visits or check-ins. Some rewards or points features may require location, QR scans, minimum proximity, timestamps, or other anti-fraud signals.
You can control location access through your device settings. If you disable location access, some discovery, check-in, verification, points, or map features may not work.
4. Reviews, Photos, and Public Content
Reviews, photos, profile details, restaurant corrections, and similar submissions may be visible to other users, restaurants, or the public depending on the feature and your settings. Do not submit private information you do not want others to see.
We may moderate, remove, label, restrict, or preserve content to enforce our terms, investigate fraud, respond to reports, comply with law, or protect users and restaurants.
5. How We Share Information
We may share information with:
- Service providers: hosting, database, analytics, crash reporting, email, SMS, customer support, payment, reward, security, and infrastructure vendors.
- Map, location, and restaurant data providers: services that help power maps, directions, restaurant details, or nearby search.
- Payment processors: to process subscriptions, point package purchases, invoices, refunds, and payment status updates.
- Restaurant owners: information reasonably needed to operate claimed listings, respond to reviews, understand aggregated engagement, manage rewards, and support customer interactions.
- Other users or the public: public profile details, reviews, photos, ratings, comments, and other content you choose to submit through public features.
- Legal and safety parties: when needed to comply with law, enforce terms, protect rights, prevent fraud, or respond to lawful requests.
- Business successors: in connection with a merger, financing, acquisition, reorganization, sale, or transfer of assets, subject to appropriate protections.
6. Third-Party Services
Hungry8 may use services such as Supabase, Stripe, GoHighLevel or other CRM/messaging tools, map providers, analytics tools, email and SMS providers, hosting providers, gift card or rewards providers, and customer support tools. These providers process information according to their own terms and privacy practices as well as our instructions where applicable.
7. Cookies and Similar Technologies
Our website and owner portal may use cookies, local storage, pixels, logs, or similar technologies for authentication, security, analytics, preferences, product improvement, and performance. You can adjust browser settings to block some technologies, but some features may stop working.
8. Marketing Choices
You can opt out of marketing emails using unsubscribe links where provided. SMS messages may include opt-out instructions such as replying STOP. We may still send transactional or service messages, such as account notices, receipts, security alerts, claim verification codes, and policy updates.
9. SMS Consent and Opt Out
If you provide your mobile number through the Hungry8 website chat widget or another approved Hungry8 opt-in flow, you may choose to receive customer care, account notification, or promotional text messages from Whistling in the Dark Ventures LLC DBA Hungry8. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for help.
SMS consent is collected directly by Hungry8 and is not sold or shared with third parties for their own marketing. We may use service providers, such as CRM or messaging platforms, to deliver messages on our behalf.
10. Data Retention
We keep information as long as needed to provide Hungry8, maintain accounts, operate restaurant records, comply with legal and tax obligations, resolve disputes, prevent fraud, enforce terms, and maintain backups. Some public content, transaction records, claim records, moderation records, security logs, and legal records may be retained after account closure where permitted or required.
11. Your Choices and Rights
You may request access, correction, deletion, or restriction of your personal information by contacting us. You can also manage certain settings in the app or portal, such as account privacy, notifications, and device permissions.
We may need to verify your identity before completing a request. Some information may be retained where required for legal, security, fraud prevention, billing, tax, dispute, or legitimate operational reasons.
12. Account and Data Deletion
To request account or data deletion, contact privacy@hungry8.com. Once in-app deletion is available, we will also provide deletion controls inside Hungry8. Deleting an account may remove access to saved places, profile data, points, rewards, reviews, photos, claims, and restaurant tools.
13. Children
Hungry8 is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us so we can review and delete it where required.
14. Security
We use reasonable technical and organizational measures to protect information. No internet service is perfectly secure, and we cannot guarantee absolute security.
15. Changes to This Policy
We may update this Privacy Policy as Hungry8 changes or legal requirements evolve. If changes are material, we will take reasonable steps to notify users, such as posting an updated policy or providing notice in the app, website, or restaurant portal.
16. Contact Us
Questions or requests about privacy? Email us at privacy@hungry8.com, call (364) 888-4608, or write to Whistling in the Dark Ventures LLC DBA Hungry8, 1309 Coffeen Avenue STE 20011, Sheridan, WY 82801.